Address

VISIT US

Kh No. 31/24/17/14 & 25, Harijan Basti, Palam Ext., Near Ramphal Chowk, New Delhi- 110045

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I return or exchange spare parts if they are not the right fit?

We offer only exchange policy for spare parts that are unused and in their original packaging.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. For large or international orders, we may offer flexible payment terms.

How do i request for an Audit ?

You can request for an audit following the steps mentioned below

  • Go to the ZETO app and click on "Get a free report", once you fill the basic details then you can click on the tab "Book an Audit"
  • OR you can contact to us via email - info@getzeto.com and contact number : +91-9650003148
How much time does it take to get a plant audited and after how much time is the final report received ?

It will take 5-6 hours for a plant audit and the final audit report will be provided with in 2-3 days.

Is the audit conducted on a running machine or an idle machine?

The audit is conducted on a running machine but in some cases it may be required by the engineer to stop the machine and check a part of the machine.

If we buy spare parts from you, will it be replaced if it gets damaged?

No, if you got damaged spare part form us then it is replaceable before use but after using the spare part, or damaged by your team member before, during or after the installation then there are no replacements.

Are the audit reports confidential?

Yes, all the audit reports and recommendations are confidential. We provide a detailed report to your team, and you have full control over how the information is used within your organization. Any proprietary information shared during the audit will not be disclosed to outside parties.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS